FAQ

Where are you located?

Jamie Leigh Artistry is located in Sola Salons at 2103 NJ-35 in Holmdel, NJ in the Holmdel Towne Center. This is across the Holmdel Commons on route 35 - other side of the highway.

The Sola Suites are next door to a medspa, and many people go there first by mistake. The Salons are attached to the same building as the DSW.

What forms of payment are accepted?

  • Cash or Check

  • All major credit cards

    • There is a 3.5% convenience fee for credit card transactions

  • Venmo

  • Zelle

  • ApplePay

Am I expected to tip?

Gratuity is never expected, but always appreciated. The cost of the service helps maintain the business, but tipping helps to grow it.

What brands do you carry?

At this time, Jamie Leigh Artistry retails iS CLINICAL, Obagi Medical, Skinscript Rx, M.A.D Skincare, Cause Medic, and Ametta products.

All products used for treatments are also available for purchase.

Do you offer teen facials?

Yes! For 15 and under, it is required that a parent or guardian stay in the room during treatment. 16+ Parent or guardian must stay in the Towne Center with a confirmed working cellphone.

Can I get a gift card?

Virtual gift cards are available through the GlossGenius booking site and may be purchased by following this link.

This is a third-party service and Jamie Leigh does not have access to the funds until the gift card has been redeemed. This means she is unable to personally issue any gift card refunds and troubleshooting must be done through the third-party site.

Physical gift cards are also available for pickup.

What is the cancellation policy?

There is a 50% cancellation fee for any no-shows or cancellations within 24 hours of the scheduled appointment. Rescheduled appointments within 24 hours may be subject to a fee. No-Shows will be charged 100% of the service. Deposits are non-refundable under any circumstances.

What is the sick policy?

Arriving to your appointment sick will result in a cancellation for everyone’s safety.

While it is understood that getting sick is out of your control, cancellation fees may still apply and are determined on a case-to-case basis.

What is the late policy?

If you are less than 10 minutes late to your appointment, the time will come out of your service. After fifteen minutes, you may be considered a no-show and will be charged accordingly.

Can I get a facial if I have eyelash extensions?

Yes, we simply avoid oil based products around the eyes and don’t use steam.

Do you have a referral program?

When you refer someone to Jamie Leigh Artistry, not only do they receive a free upgrade to their first service, but you receive a free upgrade at your next visit as well.

How else can I get free upgrades?

Jamie Leigh is more than happy to gift you a free upgrade during your birthday month!